Returns & Exchanges
At Arbortec Forestwear, we want you to be completely satisfied with your specialized gear; therefore, we offer a 30-day window for returns or exchanges on all unworn items in their original packaging.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items back in their original protective packaging, ensuring all tags are attached and the product is clean and free of debris.
Print and Affix Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing