Returns & Exchanges

At Arbortec Forestwear, we want you to be completely satisfied with your specialized gear; therefore, we offer a 30-day window for returns or exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Place the items back in their original protective packaging, ensuring all tags are attached and the product is clean and free of debris.

3

Print and Affix Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing